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How to check on benefits now that the Social Security office is closed

Social Security offices are now closed to the public because of the coronavirus. This can present problems for people looking for help with benefits, checking on applications and more. Thankfully, Social Security payments are not impacted. However, if you’re one of those people who need info from the Social Security office, here are some tips to navigate this new normal.

Call for an appointment

The Social Security office is still offering some in-person services, but only to a select few people. According to The New York Times, you could get an in-person home visit if you require reinstatement of benefits due to “dire circumstances,” have a severe disability or have benefits questions tied to Medicaid or Supplemental Security Income. You can call your local office to see if you can set an appointment.

Wait for a call

If you already have an appointment scheduled, a Social Security officer will call you to either reschedule or settle the matter over the phone.

Try online

The Social Security office’s site has a wealth of information. If you need to file for benefits, that’s the place to do it. You will set up an account that allows you to file your claim and then check on the status of benefits.

Be patient

As with many services right now, the Social Security office is overwhelmed. Try to be patient and know that your matter will be solved.

Chris O'Shea

Chris O'Shea

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